Connecting to the Mailchimp Transactional Email Service

Introduction

This article provides the steps required to connect Gravity SMTP on your website with the Mailchimp Transactional Email service using the included Mailchimp Integration.

Mailchimp describes transactional emails as “one-to-one messages triggered by user actions, like requesting a password or placing an order.” This separates them from the “email marketing” style of one-to-many messages and makes this a good service to support website actions that require directly informing a customer.

Image showing Mailchimp Transactional Integration card.

Steps to Connect

To allow Gravity SMTP to send messages from your website via the Mailchimp Transactional service, complete the following steps:

  1. Create or log in to your Mailchimp Transactional account.
  2. Add and verify a sending domain in Mailchimp Transactional.
    Adding a sending domain to your Mailchimp account is required to prove ownership of the email address and domain that outgoing messages will represent. You must complete this step before configuring the Mailchimp Integration within Gravity SMTP. Refer to this help guide for instructions on how to complete this step.
  3. Obtain your Mailchimp Transactional API key.
    This will be required in settings to create the link between Mailchimp Transactional and your website via Gravity SMTP. Refer to this help guide for instructions on how to find that API key in your Mailchimp account.
  4. Complete the Gravity SMTP Settings screen.
    Go to Gravity SMTP → Settings → Integrations and click the settings cog ⚙︎ on the Mailchimp card. This will open a pop-up modal showing all the fields required for SMTP to connect with Mailchimp. See this article for a description of these settings.
  5. Click Save Changes button.
    You should be returned to the Settings card page, and the Configured text should appear at the bottom of the Mailchimp settings card. If your settings card still shows Not Configured, then there was an issue. Check your settings.
Image showing that the connection is configured.
  1. Enable the integration using the on-off toggle (if you are ready to use it).
    Click the toggle on the settings card to turn on the Mailchimp integration. This will show Mailchimp as Connected. You can then test using the Gravity SMTP Tools, or using your website. Note that only one integration can be active at a time, so toggling one integration on will toggle any other active integration to off.
Image showing that the connection is cinnected.

You are now ready to use Gravity SMTP with the Mailchimp Transactional integration.