Verify Your Domain In Elastic Email

Introduction

Adding verified domains from within your Elastic Email account is required to prove ownership of the domain from which outgoing messages will be sent. You must complete this step before configuring the Elastic Email Integration in Gravity SMTP.

Refer to domain verification from Elastic Email official documentation for more info and related articles.

Adding a New Verified Sender Domain

  1. Go to Settings > Manage Domains page in the Elastic Email dashboard.
Image showing Elastic Email dashboard settings
  1. On the verification page, click on Start Verification.
Image showing Elastic Email domain verification
  1. Click Verify domain under the I own a domain section.
Image showing Elastic Email domain verification
  1. Enter the domain name that you want to verify and click Continue.
Image showing Elastic Email domain settings

Adding DNS Records

To verify ownership of your domain and enable the use of this domain with Elastic Email, you will need to add multiple DNS records for the domain you have just added. Elastic Email will run verification against these DNS records. Your next step is to visit your DNS provider for the domain and add each DNS record provided by Elastic Email.

Refer to the Elastic Email setup guides for information about each setting.

Image showing Elastic Email domain DNS settings

How do I know the domain is verified and is working?

It will show as Verified under Status on your Verified Senders page.

Image showing Elastic Email domain settings verified

Adding a New Verified Single Sender Email

Note: Only use this option to verify a sender email if you cannot modify your domain’s DNS settings. If your email domain has a DMARC policy restricting email servers, you won’t be able to add it this way and will need to verify the domain instead.

  1. Go to Settings > Manage Domains page in the Elastic Email dashboard.
    For each Single Sender Email, you’ll receive a confirmation email.
Image showing Elastic Email single sender email verification