User Guides
Introduction
A collection of guides that explain what Gravity SMTP is, how it works, and how to set it up for the first time after installation.
Dashboard And Logs
Learn how to navigate the Gravity SMTP dashboard and review all email related activity, including logs, tracking email and details.
Monitoring
Configure ralerts and monitoring tools that notify you when email delivery issues occur.
Tools And Settings
Explore the available tools, system utilities, and configuration options for managing Gravity SMTP, diagnosing issues, and controlling how your site sends email.
Reference
Access version history, update instructions, and reference materials for frequently asked questions and product changes.
Troubleshooting
Improve email deliverability with recommended best practices and access troubleshooting resources for resolving common problems.
Articles
Log Retention Periods and Alerts
This article explains how to manage large email and debug logs to prevent performance issues as log size increases with site activity and retention duration.
An Overview of Gravity SMTP
This article walks you through the basics of using Gravity SMTP, including an overview of the menu items and settings.
Gravity SMTP Setup Wizard
This article details the steps in the Gravity SMTP Setup Wizard.
Migrating From Other SMTP Plugins
This article includes some answers to common questions about the migration step of the Setup Wizard when switching to Gravity SMTP.
Dashboard
Gravity SMTP offers a dynamic and intuitive reports dashboard. This feature gives you a comprehensive overview of your email sending metrics.
Menu Options
This user guide describes each of the navigation areas presented within the Gravity SMTP menu sidebar.
Email Log
This article provides an overview of the email logging capabilities in Gravity SMTP, as well as a description of the log entry details.
Debug Log
This article explains how to access the Debug Log table in Gravity SMTP, as well as the process to send the information to our support team.
Resend Emails
This article explains how to resend emails and the prerequisites for resending emails from the email log in Gravity SMTP.
Email Open Tracking
Gravity SMTP open tracking feature allows you to monitor email engagement by logging when recipients open emails sent through the service.