Introduction
The Gravity SMTP email log provides a quick way to view messages sent from your website without leaving your WordPress dashboard.
Accessing the Email Log
Gravity SMTP Email logging is enabled by default. To enable or disable it, visit SMTP → Settings → Logging.
To view the Gravity SMTP email log, hover over the SMTP menu item, then choose Email Log:
Viewing the Email Log
The Gravity SMTP Email Log shows each email sent from your website. The emails are displayed in reverse chronological order, meaning the most recently sent messages are shown first.
| Column | Description |
|---|---|
| Subject | The email subject used. |
| Status | The current status of the email. Sent: Email sent. Pending: The email is currently waiting to be sent. Failed: Email failed to be sent. |
| Recipient | Shows the first recipient and the associated avatar. |
| Source | The source that originated the email. For more information on sources, refer to the Dashboard article. |
| Service | The Integration that was used for sending the email. |
| Date Sent | The date and time the message was created. |
| Opened | The current status of the open tracking. Yes or No. |
| Actions | eye icon: view the log details for this email. envelope icon: view the email message. trash can icon: delete the entry for this email from the log. Refer to the Log Entry Actions. |
Searching And Filtering Email Logs
The email log entries can be searched and filtered by using the search bar and the filters in the upper right corner of the Email Log page.
| Column | Description |
|---|---|
| Search | The search will match any entered text against the email data of sender, recipient, subject, and body text. Search is case insensitive. |
| Filter | Allows you to filter by Status, Service, and or Source. |
| Date Filter | Allows you to filter by a date range. |
| Reset Filters | Allows you to reset the current filters and show all entries. |
Log Entry Actions
The Actions column on the right side of each log entry in the Log view provides the following three quick actions for each entry. These actions are also available fro the log entry detail page.
- eye icon: view the log details for this email.
- envelope icon: view the email message.
- trash can icon: delete the entry for this email from the log.
Each of these actions is detailed in the following sections.
Viewing Entry Log Details
Clicking the eye icon next to an item on the main Email Log screen will take you to a new screen that shows more details about the entry.
Here, you can view the logged technical details of this message’s sending process. The details shown may vary based on the integration used to send the message. You can also click the View Email button at the top of the detail view to preview the email that was sent, the Resend button to resend the email or the Delete Log button to delete this entry from the log completely.
The Log Details box on the right side of the screen shows the message status, which service was used to send, the Log ID, and the Source (if applicable).
The Technical Details section at the bottom provides a short log of the sending process and the headers of the sent message.
| Setting | Description |
|---|---|
| Status | The current status of the email. Sent: Email sent. Pending: The email is currently waiting to be sent. Failed: Email failed to be sent. |
| Service | The Integration that was used for sending the email. |
| Log ID | The ID of the current log entry. |
| Opened | The current status of the open tracking. Yes or No. |
| Source | The source that originated the email. For more information on sources, refer to the Dashboard article. |
Viewing the Email
To view the email related to the log entry, click the View Email button from the Email Log Details screen or the envelope icon shown for any row in the Email Log.
Viewing will open a modal window with the message content, and options in the top right enable you to switch the preview between a desktop or mobile view.
Deleting the Email Log Entry
To delete a log entry, click the Delete Log button from the Email Log Details screen or the Trash icon on any row in the Email Log. Deletion will show a confirmation dialog and, once approved, is permanent with no recovery option.
Log entries can be deleted in bulk by ticking one or more checkboxes to the left of each item, selecting Delete from the Bulk Actions dropdown, and then clicking Apply.