Overview
The Gravity SMTP Alerts Settings panel is designed to provide users with an interface for managing notifications and alerts through different providers such as Slack and Twilio. This article will guide you through setting up and managing these integrations.
What Are Alerts And When To Use Them
The Gravity SMTP Alerts feature monitors the email-sending process and sends a notification through Slack or SMS (via Twilio) when an email fails to be sent. These alerts can help you monitor email delivery so that you can resolve email delivery problems promptly.
Where To Find These Settings
Note: Alerts is an Experimental Feature. Enable this feature in Settings → Experimental Features. Refer to this article for more information about Experimental Features.
The Alert options can be found by clicking the Settings main menu option and then choosing Alerts.
Alerts Settings Reference
| Setting | Description |
|---|---|
| Email send request fails | Enable this option to send an alert when an email send attempt fails. |
| Failure Amount | The number of failures to trigger an alert. Defaults to 5. Required |
| Alert Rate | Interval for sending alerts about failures (in minutes). Defaults to 5. Required |
Integrations
Slack Settings Reference
| Setting | Description |
|---|---|
| Slack Alerts | Enable or Disable Slack alerts. |
| Webhook URL | Slack webhook URL. Required |
| Add Webhook | Allows you to add another Slack webhook. |
Twilio Settings Reference
| Setting | Description |
|---|---|
| Twilio Alerts | Enable or Disable Twilio alerts. |
| Twilio Account ID | Your Twilio Account ID. Required |
| Twilio Auth Token | Your Twilio Auth Token. Required |
| From Phone Number | This is the phone number or sender ID that initiates the interaction. In Twilio, this could be your Twilio phone number or another verified number. Required |
| To Phone Number | This is the recipient’s phone number or destination ID. It’s the number you’re sending an SMS to or making a call to. Required |
| Add Another Account | Allows you to connect to another Twilio account. |